FAQs
🔮 GENERAL QUESTIONS
Q: What kind of products do you offer?
A: We offer a wide range of metaphysical and spiritual goods including tarot and oracle cards, crystals, pendulums, altar tools, divination boards, spiritual décor, and more. All items are thoughtfully selected to support your journey in energy work, manifestation, and spiritual wellness.
Q: Are your products ethically sourced?
A: We partner with multiple suppliers who share our values around ethical sourcing and sustainability. While we do our best to ensure transparency, we encourage conscious buying and intention setting with every item you purchase.
🚚 SHIPPING & DELIVERY
Q: How long does shipping take?
A: Shipping times vary by location. Most orders are processed within 2–5 business days and arrive in 7–20 business days, depending on your country. Please check each product listing for estimated delivery times.
Q: Do you offer international shipping?
A: Yes! We ship to most countries worldwide. Some remote locations may have limited delivery options. If you're unsure, feel free to contact us before placing your order.
Q: Why did I receive my items separately?
A: Since we use multiple fulfillment partners, your items may ship separately and arrive at different times. Don’t worry — the rest of your order is on its way!
💎 PRODUCT CARE & USAGE
Q: Are crystals and stones natural?
A: Yes, the crystals we offer are natural unless stated otherwise in the description. Please allow for variations in color, size, and shape — that’s the beauty of nature!
Q: Do you offer instructions for spiritual tools?
A: Some products (like tarot decks) include guidebooks if specified. For others, we encourage you to follow your intuition or explore our blog (coming soon!) for tips on cleansing, charging, and using your metaphysical tools. We are currently working on a page on our website guides on spirituality and divination.
🛍️ ORDERS & RETURNS
Q: Can I cancel or modify my order?
A: You can cancel or edit your order within 12 hours of purchase. After that, orders are automatically processed and we can no longer make changes.
Q: What if my item arrives damaged or incorrect?
A: We’re so sorry! Please contact us within 5 days of delivery with a photo of the issue, and we’ll gladly send a replacement or refund.
Q: Do you accept returns?
A: Due to the spiritual and intimate nature of metaphysical products, all sales are final. However, if your item arrives damaged or you experience an issue, please reach out — we’re here to help make it right.
✨ SPIRITUAL RESPONSIBILITY
Q: Are your products guaranteed to work?
A: While many find profound meaning and energy in metaphysical tools, results vary for each individual. These items are intended as supportive tools for your spiritual growth and should not replace professional, medical, or psychological guidance.
📩 NEED MORE HELP?
We’re here for you!
If you have any other questions, feel free to contact us at inthemeta777@gmail.com or use the contact form on our site. We typically respond within 24–48 hours.
Thank you for choosing us to support your spiritual journey.
Stay grounded, stay curious, and trust your path. 🌌